Shipping policy

FREE SHIPPING:

Shipping is free within the contiguous U.S.  Please contact us if you live outside of this area and we will work with you to determine additional costs, duty and taxes.  There may be occasions when an ‘oversize fee’ is added to cover certain additional shipping costs.

Delivery of your rug will most likely be via FedEx, UPS, USPS, or LTL freight carrier. 

We strive to ship an item within 1-3 days of receiving the order, depending on what day of the week that the order is received, and what method will be used for shipping.  Packages should arrive to you 3-7 days after ordering.  Oversize items that need to ship LTL freight carrier usually take a little longer (5+ days) than Fed Ex, UPS and USPS.

EXPEDITED SHIPPING: 

Contact us and we will work with you to ascertain how quickly, and how much it would cost to expedite shipping.  In certain circumstances, we have been known to get a rug to its destination overnight.

DELIVERY TO FRONT DOOR:

Fed Ex, UPS deliver package to your door, as they would with any other packages you may receive.  In the case of an oversize item that is sent via LTL specialized freight carrier, the driver is responsible to deliver the package to the inside of your front door, but no further. . In most cases, these oversize freight carriers will call you prior to delivering your order to arrange a delivery appointment during regular business hours.